Help Center

Frequently Asked Questions

Find answers to common questions about our services, process, and pricing

Bookings

How far in advance should I book my custom gown?

For bridal couture, we recommend beginning the process 6-12 months before your wedding where possible. This allows ample time for design development, fabric sourcing, fittings and refinements. Shorter timelines may sometimes be accommodated depending on our schedule.

Fittings

How many fittings will I need?

Most custom garments require multiple fittings to achieve the exceptional fit and finish couture is known for. The exact number will depend on the complexity of the design and your individual requirements.

Custom Process

What if I don't know exactly what I want?

That's completely normal. Many clients arrive with only a few inspiration images or a general feeling they would like to achieve. Our role is to guide you through the design process and help transform your ideas into a cohesive and flattering design.

Remote Clients

Can I work with Molteno Couture if I live overseas?

Absolutely. We regularly work with brides and clients living abroad through virtual consultations, detailed measurements and remote design presentations. Our process is designed to make creating a custom gown from anywhere in the world both simple and enjoyable.

Pricing

How much does a custom gown cost?

Pricing varies depending on the design, fabrics, embellishments and complexity of the garment. Following your consultation, you'll receive a detailed quotation tailored to your chosen design.

Remote Clients

Do you create gowns for destination weddings?

Yes. We work with both South African and international brides planning destination weddings and can tailor the design process to suit your location and timeline.

Styling

What's included in the styling packages?

Each package includes personalized consultations, styling guidance, and support tailored to your occasion. Higher-tier packages add personal shopping, wardrobe planning, custom couture consultation, and extended support.

Styling

How do I choose the right styling package?

Start by considering your occasion and level of support needed. Essential packages are perfect for focused guidance, while transformation packages offer comprehensive styling with custom couture options. Book a consultation and we'll help you decide.

Styling

Can I upgrade my styling package later?

Absolutely. You can upgrade at any time, and we'll credit what you've already paid toward the higher tier.

Styling

Do styling packages include custom couture?

Styling guidance is separate from garment creation. However, transformation packages include custom couture consultation and can incorporate bespoke pieces. Custom couture creation is quoted separately based on design complexity.

Styling

How long does the styling process take?

Essential packages are typically completed in 1-2 sessions. Complete and transformation packages span several weeks to allow for shopping, fittings and refinement. We work on your timeline.

Styling

Do you offer virtual styling?

We offer hybrid options with virtual consultations, though in-person sessions in Cape Town provide the most comprehensive experience, especially for fittings and fabric selection.

Still Have Questions?

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