Privacy Policy

Introduction

Molteno Couture ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number when you book consultations
• Body measurements and style preferences during fittings
• Payment information for orders and services
• Communication preferences and feedback
• Information from your use of our website (cookies, IP address, browser type)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your bookings and create custom designs
• Communicate with you about appointments, orders, and services
• Send you marketing communications (with your consent)
• Analyze usage patterns to enhance our website
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under POPIA (Protection of Personal Information Act) and GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

Third-Party Services

We may use third-party service providers to help us operate our business and website. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.